Salary: £70000 - £75000 per annum
Job Reference: VR/05982
Title: Transition Manager
Location: Home/London based with regular travel nationally as required
Type: Fixed Term Contract – 12 months with possible extensions
Salary: £70,000 – £75,000
Transition Manager, Home/London. We are currently looking for a Transition Manager to join one of the world’s largest engineering, procurement, and construction companies and work on a national project replacing the current emergency services Airwave system with a new mobile communications network.
To work specifically with the Fire Service across the South of England covering the South West, South Central, South East and London. Ideally located within the specified region the candidate will have worked in an operational or project management role with the Fire Service or other Emergency Service.
About the Programme
The Emergency Services Mobile Communications Programme (ESMCP) will provide a new communication system for the 3 emergency services (ES) and other public safety users. The ESCMP will be replacing services provided by Airwave with a new national mobile communications service. This system will be called the emergency services network (ESN). ESN will be a mobile communications network with extensive coverage, high resilience, appropriate security and public safety functionality. This allows users to communicate even under the most challenging circumstances. The UK Home Office is procuring three main Lots to deliver this programme:
Lot 1 (Delivery Partner (DP): they will provide programme management, and reporting to assure the build of ESN, provision of training materials and training trainers, and reference vehicle installation documents. They will also assure the Emergency Services and Civil Contingency Responders transition on to ESN including procurement of user devices and upgrade of their vehicles.
Lot 2 (user services): is a service integrator to provide end-to-end systems’ integration, manage user accounts, and provide user services including public safety functionality.
Lot 3 (mobile services): is a network operator to provide a resilient national mobile network.
About the Transition Team
The Transition Team within the ESN Management Team is focused on the planning, assuring and reporting of User Organisations (UO’s) transition from Airwave to ESN. Transition will take place following a substantial period of transition readiness and assessment. The transition strategy has organised the UO’s into 12 Transition Groups, and one National Transition Group which includes Civil Contingency Responder and Other User Organisations (OUO’s). A key component of the Transition Team is the DP who amongst other functions provides a Transition Planning and Reporting (TPR) capability on behalf the Authority.
Qualifications, Experience and Skills
– Hold, have held or eligible to apply for UK based security clearance
– Hold an undergraduate degree in Project Management, Business Management or a core engineering discipline
– Have a Project or Programme Management qualification such as: APM – PFQ, PMQ; PMI PMP
– Hold a post graduate degree in Project or Programme Management
– Technical qualification or equivalent experience in operations, logistics, process optimisation or business change
Experience and Skills:
– Operational management, ideally in emergency services environment
– Project and programme management, including project set up, scheduling, planning and developing project activities and reporting against progress, risks and mitigations
– Understanding of communications or ITC technology or experience in those sectors
– Planning and resourcing in a consulting environment, including assessing what skills and functions may be required, and expected durations of activities
– Successfully managing stakeholders, within an environment where there are multi-agency relationships, conflicting objectives and commercial and political complexity
– Resolving tensions or conflict in project environments efficiently, effectively and with relationships intact
– Development of Project Management plans and processes e.g. PEP, PID’s, Business Cases, resource profiles etc
– Experience of working for or with Emergency Services
– Project and programme management methodologies, processes & tools
– Excellent, accurate written and verbal communication
– Direct experience of managing a team of Project Manager
– Implementing operational readiness and transition (ORAT) activities / programmes
– Implementing technology change programmes
– Broad technical understanding of telecommunications systems / processes and infrastructure
– Experience of implementing and using the internal management system
Core Responsibilities and Duties
The TPR Field Manager will be required to provide visible leadership and management to field based Project Management resources in support of the delivery of the DP’s Transition deliverables, implementing the Programmes requirements for the management, planning and reporting of Transition readiness and implementation within the specific timescales and standards. They will be required to build effective working relationships with PM’s and Transition Schedulers to provide guidance, support and direction where required to improve their effectiveness in undertaking activities which support user readiness.
Reporting to the TPR Project Manager the TPR Field Manager will:
– Deliver professional project management services, representing the Delivery Partner, the Authority (client) and the Programme at a local level
– Integrate effectively into a diverse team comprising several organisations including the client (Home Office), Emergency Service organisations and other suppliers, recognising the importance of professional conduct, behaviour, collaboration and building effective relationships
– Maintain the required standards of information security, data protection and discretion, as expected when delivering Government programmes
The TPR Field Manager will:
– Take responsibility for the day to day management of DP regional PM’s providing leadership and management support
– Be required to work with PM’s to ensure that there is effective planning, assurance and tracking and reporting of Transition readiness and implementation across the regions
– Manage and facilitate the provision of ad hoc Project Management support and assistance to User Organisations as highlighted by Transition PM’s and the Transition Support (TS) Lead. This may include prioritising and facilitating DP Transition Project Managers and Transition Schedulers to work within the User Organisation to augment their existing capabilities to ensure that UO Plans and Schedules are commensurate with their stage in the transition readiness and delivery
– Highlight to the Authority where further resource/work is required by User Organisations to allow them to meet the requirements to transition from Airwaves to ESN
– To provide support, assistance and direction to PMs to meet the Programme’s need for them to complete monthly UO Transition reports
– Review PM monthly Transition reports to develop an understanding of the national Transition status highlighting to the Authority key risks and issues to transition
– Oversee the implementation of the DP Transition risks, issues and lessons learnt processes to ensure that when identify these are escalate to the Programme
– Where applicable, make recommendations where remedial actions could be undertaken by User Organisation to address risks and issues identified
– Build effective working relationships with the Transition Support Lead and ensure a common understanding on the ways of working for each Service/Region in order to provide effective support on the Programme’s behalf
– Implement and manage a User Organisation engagement recording process for each UO to demonstrate how the DP has engaged with the UO
– Oversee the production and maintenance of Group Transition Plans incorporating individual User Organisation plans, and assist User Organisations in developing operational level plans
– Oversee the development of Transition Completion Reports at the appropriate time post User Organisation completion of, and PM assurance of, the defined Transition readiness activities
– Provide a national view of performance, risks and issues against the National Transition Plan and escalate to EMT
– Establish a National overview of activities, risks and issues relevant to other (non 3ES) User Organisations (i.e. interfaces or dependencies with the National Transition Group) wishing to commence Transition with a specified UO
– Ensure the delivery of key the DP’s deliverables within Transition including Group Transition Plans, Transition Assurance, Tracking and Progress Reports, Group Business and Technical Readiness Assessments, Group Transition Completion Reports, and any other deliverables, reports or presentations as requested by the client or wider programme team
– Flexibility – Be adaptable in responding to change and uncertainty to deliver what is needed and added value. Level = Role Model
– Building Relationships – Be able to engage with and maintain productive relationships with a diverse team Level = Role Model
– Communication skills – Be articulate and engaging. Demonstrate ability across different styles for example, passionate, empathetic, assertive, reflective etc. Level = Role Model
– Self-motivation – Be able to add value without being prompted. Take responsibility for actions and provide support as needed. Level = Role Model
Transferrable Competencies for this role
– Influencing – establishes communication channels, actively listens, clarifies, gives/seeks feedback, clear and concise, persuasive/negotiates with others
– People Management – fosters team/individual performance, achieves results, sets targets and reviews against them, leads, motivates and empowers others, deals with issues, coaches and encourages others
– Organisational skills – plans well in advance, sets clear objectives, manages time/delegates, reviews progress against plan, ensures sufficient resources, encourages improvements
– Results orientation – satisfies internal/external customers, effective performance management, addresses cross functional issues and technical issues, knowledge of systems and processes
– Interpersonal skills – builds positive relationships, demonstrates emotionally stability, confident in own ability, approachable to all staff, shows respect and tolerance
This position may require the successful candidate to undergo security checks to allow them to work within secure environments.
To be considered for this position and find out more information about this opportunity please apply.
Due to high volumes of applications we will endeavour to respond to all applicants. If you have not received a formal response to your application within 2 weeks, it unfortunately means that you have been unsuccessful at this stage.
Damia Group is an Equal Opportunities employer that is happy to welcome applications for any applicant who fulfil the role requirements for this position. Damia Group is a company exclusively supporting the Engineering and IT sectors. We look forward to helping you with your next career moves.